Customer Support

Our team is dedicated in providing you hassle free experience

Mon – Fri (8:30 am – 07:00 pm)

care@proficientgroup.in

Call & Trade

Call in for your trade execution or modifying pending orders

Mon – Fri (9:00 am – 11:55 pm)

Account Opening & General Queries

Call us to open an account & to know more about our services

Mon – Fri (9:00 am – 07:00 pm)

contact@proficientgroup.in

Talk to us on033 40266300
phone

We’d Love to Hear From You!


    Proficient Equities Pvt. Ltd. Escalation Matrix:

    Details of

    Contact Person

    Address

    Contact No.

    Email Id

    Working Hours

    Client Servicing

    RABI SHARMA

    Proficient Equities Pvt. Ltd. BNCCI HOUSE 23. R.N. Mukherjee Road, 4th Floor, Kolkata-700001

    033-40266326

    communication@proficientgroup.in

    10 A.M - 7 P.M

    Head of Client Servicing

    RAJ KUMAR SINGH

    Proficient Equities Pvt. Ltd. BNCCI HOUSE 23. R.N. Mukherjee Road, 4th Floor, Kolkata-700001

    033-40266328

    communication@proficientgroup.in

    10 A.M - 7 P.M

    Compliance Officer

    OM PRAKASH DALMIA

    Proficient Equities Pvt. Ltd. BNCCI HOUSE 23. R.N. Mukherjee Road, 4th Floor, Kolkata-700001

    033-40266300

    opdalmia@proficientgroup.in

    10 A.M - 5 P.M

    CEO

    MANOJ DALMIA

    Proficient Equities Pvt. Ltd. BNCCI HOUSE 23. R.N. Mukherjee Road, 4th Floor, Kolkata-700001

    033-40266301

    info@proficientgroup.in

    10 A.M - 5 P.M

    Proficient Commodities Private Limited Escalation Matrix:

    Details of

    Contact Person

    Address

    Contact No.

    Email Id

    Working Hours

    Customer care

    Runa Jha

    Proficient Commodities Pvt. Ltd. BNCCI HOUSE 23. R.N. Mukherjee Road, 4th Floor, Kolkata-700001

    033-40266333

    care@proficientgroup.in

    10 A.M - 7 P.M

    Head of Customer care

    Daibi Bindani

    Proficient Commodities Pvt. Ltd. BNCCI HOUSE 23. R.N. Mukherjee Road, 4th Floor, Kolkata-700001

    9330611442

    hr@proficientgroup.in

    10 A.M - 7 P.M

    Compliance Officer

    OM PRAKASH DALMIA

    Proficient Commodities Pvt. Ltd. BNCCI HOUSE 23. R.N. Mukherjee Road, 4th Floor, Kolkata-700001

    033-40266302

    opdalmia@proficientgroup.in

    10 A.M - 5 P.M

    CEO

    MANOJ DALMIA

    Proficient Commodities Pvt. Ltd. BNCCI HOUSE 23. R.N. Mukherjee Road, 4th Floor, Kolkata-700001

    033-40266301

    m.dalmia@proficientgroup.in

    10 A.M - 5 P.M

    Our Presence

    Kolkata (Head Office)
    4th Floor,BNCCI House,
    23, R. N. Mukherjee Road,
    Kolkata – 700 001,
    West Bengal

    map

    Mumbai
    Unit No – 406, Agarwal B2B Centre,
    Kachpada, Off. Link Road, Malad (W),
    Mumbai – 400 064,
    Maharashtra

    map

    Complaint Resolution Mechanism

    We have a three tier approach way to resolve any queries / grievance of our clients
    level
    Level 1
    If you are not happy with our services register your complaint at

    care@proficientgroup.in

    Manager shall address it and respond with in 24 Hour.
    level
    Level 2
    If the resolution provided does not meet your expectation, escalate it to

    compliance@proficientgroup.in

    Compliance officer shall address and response within two working days.
    level
    Level 3
    Still if your complaint remains unresolved, please escalate it to

    grievance@proficientgroup.in

    Grievance officer will address and resolve your complaint.

    Request a Callback

    Have an enquiry? leave your details with us and we’ll call you back.

    Associate With Us

    Are you a Trader, an Algo Strategist, a Thought leader or a Support Team?
    phoneTrader
    We are always looking for smart and dynamic professional traders having an ability of discovering successful trading strategies in ever changing markets across Equity, Commodity, Currency and others.
    algoAlgo Strategist
    Proficient is looking for professional algorithmic traders and strategists, who have full proof algo system and strategies ready, and also the once who needs end-to-end support in getting their strategies live.
    thoughtThought Leader
    We are always looking for well informed opinion leaders in the field of equity, commodity, and currency, with expertise in fundamental analysis; looking out for a platform to showcase their capability to the world.
    supportSupport Team
    Proficient always looks for innovative, energetic and passionate professionals to be part of our ever growing business operation team. If you believe having this in you, come join us and make an impact.

    Apply to us

      Only Doc & PDF of max 5MB

      partner

      Partner With Us

      Register with us today to grow your business the right way!!
      Proficient provides an excellent opportunity for the interested business partners to grow and gain from our vast experience in the field. We offer advance robust tools and dedicated support desk for hassle free trading. We want our partners to know that we take full responsibility, today and in the future
      Our Support
      • 1. Speedier and Hassle Free Account Opening
      • 2. Client Centric Pricing and Offers
      • 3. Support with sales & marketing
      • 4. Dedicated Customer Support
      Our Offerings
      • 1. Strong Research Services
      • 2. Online fund transfer facility
      • 3. Online trading platform with multiple products
      • 4. Call & Trade Facility

      Connect With Us

        Contact Us
        Customer Support

        Our team is dedicated in providing you hassle free experience

        Mon – Fri (8:30 am – 07:00 pm)

        care@proficientgroup.in

        Call & Trade

        Call in for your trade execution or modifying pending orders

        Mon – Fri (9:00 am – 11:55 pm)

        Account Opening & General Queries

        Call us to open an account & to know more about our services

        Mon – Fri (9:00 am – 07:00 pm)

        contact@proficientgroup.in

        Talk to us on033 40266300
        phone icon to show proficient group contact number is given

        We’d Love to Hear From You!

          Proficient Equities Pvt. Ltd. Escalation Matrix:

          Details of

          Contact Person

          Address

          Contact No.

          Email Id

          Working Hours

          Client Servicing

          RABI SHARMA

          Proficient Equities Pvt. Ltd. BNCCI HOUSE 23. R.N. Mukherjee Road, 4th Floor, Kolkata-700001

          033-40266326

          communication@proficientgroup.in

          10 A.M - 7 P.M

          Head of Client Servicing

          RAJ KUMAR SINGH

          Proficient Equities Pvt. Ltd. BNCCI HOUSE 23. R.N. Mukherjee Road, 4th Floor, Kolkata-700001

          033-40266328

          communication@proficientgroup.in

          10 A.M - 7 P.M

          Compliance Officer

          OM PRAKASH DALMIA

          Proficient Equities Pvt. Ltd. BNCCI HOUSE 23. R.N. Mukherjee Road, 4th Floor, Kolkata-700001

          033-40266300

          opdalmia@proficientgroup.in

          10 A.M - 5 P.M

          CEO

          MANOJ DALMIA

          Proficient Equities Pvt. Ltd. BNCCI HOUSE 23. R.N. Mukherjee Road, 4th Floor, Kolkata-700001

          033-40266301

          info@proficientgroup.in

          10 A.M - 5 P.M

          Proficient Commodities Private Limited Escalation Matrix:

          Details of

          Contact Person

          Address

          Contact No.

          Email Id

          Working Hours

          Customer care

          Runa Jha

          Proficient Commodities Pvt. Ltd. BNCCI HOUSE 23. R.N. Mukherjee Road, 4th Floor, Kolkata-700001

          033-40266333

          care@proficientgroup.in

          10 A.M - 7 P.M

          Head of Customer care

          Daibi Bindani

          Proficient Commodities Pvt. Ltd. BNCCI HOUSE 23. R.N. Mukherjee Road, 4th Floor, Kolkata-700001

          9330611442

          hr@proficientgroup.in

          10 A.M - 7 P.M

          Compliance Officer

          OM PRAKASH DALMIA

          Proficient Commodities Pvt. Ltd. BNCCI HOUSE 23. R.N. Mukherjee Road, 4th Floor, Kolkata-700001

          033-40266302

          opdalmia@proficientgroup.in

          10 A.M - 5 P.M

          CEO

          MANOJ DALMIA

          Proficient Commodities Pvt. Ltd. BNCCI HOUSE 23. R.N. Mukherjee Road, 4th Floor, Kolkata-700001

          033-40266301

          m.dalmia@proficientgroup.in

          10 A.M - 5 P.M

          Our Presence

          Kolkata (Corporate)
          4th Floor,BNCCI House,
          23, R. N. Mukherjee Road,
          Kolkata – 700 001,
          West Bengal

          map icon to show, proficient group address is given

          Mumbai
          Unit No – 406, Agarwal B2B Centre,
          Kachpada, Off. Link Road, Malad (W),
          Mumbai – 400 064,
          Maharashtra

          map icon to show, proficient group address is given

          Complaint Resolution Mechanism

          We have a three tier approach way to resolve any queries / grievance of our clients
          Icon for customer care manager at proficient group
          Level 1
          If you are not happy with our services register your complaint at

          care@proficientgroup.in

          Manager shall address it and respond with in 24 Hour.
          Icon for complience officer at proficient group
          Level 2
          If the resolution provided does not meet your expectation, escalate it to

          compliance@proficientgroup.in

          Compliance officer shall address and response within two working days.
          Icon for Grievance officer at proficient group
          Level 3
          Still if your complaint remains unresolved, please escalate it to

          grievance@proficientgroup.in

          Grievance officer will address and resolve your complaint.
          Request Callback

          Request a Callback

          Have an enquiry? leave your details with us and we’ll call you back.
          Associate With Us

          Associate With Us

          Are you a Trader, an Algo Strategist, a Thought leader or a Support Team?
          icon of an individual trader to associate with proficient groupTrader
          We are always looking for smart and dynamic professional traders having an ability of discovering successful trading strategies in ever changing markets across Equity, Commodity, Currency and others.
          icon of an individual algo strategist to associate with proficient groupAlgo Strategist
          Proficient is looking for professional algorithmic traders and strategists, who have full proof algo system and strategies ready, and also the once who needs end-to-end support in getting their strategies live.
          icon of an individual thought leader to associate with proficient groupThought Leader
          We are always looking for well informed opinion leaders in the field of equity, commodity, and currency, with expertise in fundamental analysis; looking out for a platform to showcase their capability to the world.
          icon of support team at proficient groupSupport Team
          Proficient always looks for innovative, energetic and passionate professionals to be part of our ever growing business operation team. If you believe having this in you, come join us and make an impact.

          Apply to us

            Only Doc & PDF of max 5MB

            Partner Us

            icon of hand shaking showing partnering with proficient group

            Partner With Us

            Register with us today to grow your business the right way!!
            Proficient provides an excellent opportunity for the interested business partners to grow and gain from our vast experience in the field. We offer advance robust tools and dedicated support desk for hassle free trading. We want our partners to know that we take full responsibility, today and in the future
            Our Support
            • 1. Speedier and Hassle Free Account Opening
            • 2. Client Centric Pricing and Offers
            • 3. Support with sales & marketing
            • 4. Dedicated Customer Support
            Our Offerings
            • 1. Strong Research Services
            • 2. Online fund transfer facility
            • 3. Online trading platform with multiple products
            • 4. Call & Trade Facility

            Connect With Us